Terms of Service

Overview

This website is operated by Zenit Group, trading as Naiad. Throughout the site, the terms “Naiad,” “we,” “us,” and “our” refer to Zenit Group. Naiad offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use the Services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws. You must not transmit worms, viruses, or destructive code. A breach of these Terms may result in immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment-card information, may be transferred unencrypted across various networks and adapted to technical requirements. Payment-card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or contact on the website without our express written permission.

The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

Information on this site is provided for general informational purposes. We do not guarantee that all information is accurate, complete, or current. Any reliance on material on this site is at your own risk.

This site may contain historical information that is not current and is provided for reference only. We may modify site content at any time, but we have no obligation to update any information except where required by law.

Section 4 — Modifications to the Service and Prices

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, without notice. To the extent permitted by law, we are not liable for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products and Services

Certain products or services may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return Policy.

We make reasonable efforts to display product colors and images accurately, but we cannot guarantee that your device will display them precisely.

We reserve the right, where legally permitted, to limit sales by person, region, or jurisdiction; limit product quantities; modify product descriptions or prices; discontinue products; and reject orders. Any offer is void where prohibited.

Naiad products, including dietary supplements, are not intended to diagnose, treat, cure, or prevent any disease. Product information on this website is provided for general informational purposes and is not a substitute for individualized medical advice. Results may vary between individuals.

We do not warrant that products, services, information, or other materials purchased or obtained through the Service will meet every user’s expectations, except as expressly required by applicable law or stated in a specific written guarantee.

Section 6 — Billing and Account Information

We reserve the right to refuse, limit, or cancel any order. Restrictions may apply to orders placed through the same customer account, payment method, billing address, or shipping address. If we modify or cancel an order, we may attempt to contact you using the details provided at checkout. We may restrict orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information and to update it promptly so we can complete transactions and contact you when necessary.

For further details, please review our Return Policy.

Section 7 — Optional Tools

We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available,” without warranties, representations, or endorsements. Your use of optional tools is at your own risk and discretion, and you should review the third party’s applicable terms.

Future services, features, tools, and resources offered through the website will also be subject to these Terms.

Section 8 — Third-Party Links

The Service may include content, products, or services from third parties. Third-party links may direct you to websites not affiliated with Naiad. We are not responsible for evaluating or guaranteeing third-party content, accuracy, policies, products, or services.

To the extent permitted by law, we are not liable for harm or damages related to transactions involving third-party websites. Review the third party’s policies before completing any transaction. Questions or claims concerning third-party products should be directed to the relevant third party.

Section 9 — Comments, Feedback, and Submissions

If you submit ideas, suggestions, proposals, plans, reviews, or other materials (“Comments”), you agree that, to the extent permitted by law, we may edit, copy, publish, distribute, translate, and use them in any medium without restriction. We are not obligated to keep Comments confidential, compensate you, or respond.

We may monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of intellectual-property rights or these Terms.

Your Comments must not violate any third-party right, contain unlawful, abusive, obscene, or misleading material, or include malware. You may not misrepresent the origin of Comments. You are responsible for your Comments and their accuracy.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy: [PRIVACY POLICY URL].

Section 11 — Errors, Inaccuracies, and Omissions

The site or Service may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability. We reserve the right to correct such information, update it, or cancel affected orders at any time, including after an order is submitted, subject to applicable law.

We are not obligated to update, amend, or clarify information except where required by law. A stated update date does not necessarily mean all information has been modified.

Section 12 — Prohibited Uses

You may not use the site or its content to:

  • engage in unlawful activity or solicit others to do so;

  • violate applicable laws, regulations, or ordinances;

  • infringe our intellectual-property rights or those of others;

  • harass, abuse, harm, defame, intimidate, or unlawfully discriminate;

  • submit false or misleading information;

  • upload malicious code;

  • collect or track others’ personal information unlawfully;

  • spam, phish, pharm, pretext, spider, crawl, or scrape unlawfully;

  • use the Service for obscene or immoral purposes; or

  • interfere with or circumvent security features.

We may terminate or restrict access to the Service for violating these prohibitions.

Section 13 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results obtained through the Service will always be accurate or reliable. We may suspend or discontinue the Service from time to time.

To the fullest extent permitted by law, the Service and products delivered through it are provided “as is” and “as available,” except where expressly stated otherwise. We disclaim implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement where such disclaimers are legally permitted.

To the fullest extent permitted by law, Zenit Group, Naiad, and their directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, lost data, or replacement costs arising from use of the Service or products. Where exclusions or limitations are not permitted, liability is limited only to the maximum extent allowed by applicable law.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

Section 14 — Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Zenit Group, Naiad, and their affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from third-party claims arising from your breach of these Terms, incorporated documents, applicable law, or third-party rights.

Section 15 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law and severed to the extent necessary. The remaining provisions will remain valid and enforceable.

Section 16 — Termination

Obligations and liabilities incurred before termination survive termination where applicable.

These Terms remain effective until terminated by you or us. You may terminate them by notifying us that you no longer wish to use the Services or by ceasing use of the site. If we reasonably determine that you have violated these Terms, we may terminate or restrict your access without notice, subject to applicable law. Amounts already owed remain payable.

Section 17 — Entire Agreement

Our failure to exercise or enforce any right or provision does not constitute a waiver. These Terms, together with policies and operating rules posted on the site, form the entire agreement governing your use of the Service and supersede prior agreements and communications concerning the Service.

Any ambiguity in these Terms will not automatically be construed against the drafting party.

Section 18 — Governing Law

These Terms and any separate agreements through which we provide Services are governed by the laws of [STATE/COUNTRY], without regard to conflict-of-law principles. Any mandatory consumer-protection rights applicable in your place of residence remain unaffected.

Section 19 — Changes to These Terms

You can review the current version of these Terms at any time on this page. We may update, change, or replace any part of them by posting changes to the website. Your continued use of the website or Service after changes are posted constitutes acceptance, to the extent permitted by law.

Section 20 — Contact Information

Questions about these Terms may be sent by post to:

Naiad / Zenit Group
4 Place de la Porte de Bagnolet
75020 Paris
France

SMS Terms

By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time. Continued use after changes take effect constitutes acceptance where permitted by law.

By opting in, you agree to receive recurring text messages from or on behalf of Naiad at the number you provided. Messages may be sent using automated technology and may include transactional messages, such as order updates and account alerts, and promotional messages, such as special offers, launches, and cart reminders.

Consent to receive promotional messages is not a condition of purchase. Participation is voluntary. Message frequency may vary. Message and data rates may apply.

To opt out, reply STOP. For help, reply HELP.

Naiad is not responsible for delayed or undelivered messages to the extent permitted by law. Carriers are not liable for message delays or failures. If your mobile number changes, you must update your information or re-enroll.

For information about how we collect, use, and protect personal data, see our [Privacy Policy]([PRIVACY POLICY URL]).